• Do I have to wash/sanitize my hands?
Respiratory viruses like COVID-19 spread when mucus or droplets containing the virus get into your body through your eyes, nose, or throat. Most often, this happens through your hands. Hands are also one of the most common ways that the virus spreads from one person to the next. Therefore one of the cheapest, easiest, and most important ways to prevent the spread of a virus is to wash your hands frequently with soap and water.
Of course, you will find hand-sanitize dispensers with sensor (= no touch) in all strategic spots throughout the hotel. Before entering the restaurant, the bar, or before interacting with our staff or other guests, please disinfect your hands.
• Is it mandatory to wear the mouth-nose protection mask?
No, it is not mandatory for guests to wear mouth-nose protection masks. Nevertheless, we recommend it in case the minimum distance (1.5 m) can’t be guaranteed.
• Can I purchase a mouth-nose protection at the hotel?
Yes. It can be purchased at cost price at the hotel.
• What about medical care at the hotel?
A doctor will be present twice per day and is reachable all the time. Furthermore, the hotel has a close cooperation with the Medical Center of Somabay. In case you don’t feel well, please stay in your room and contact the reception (0). We will send a doctor to your room who will be checking on you.
• Are there still towel cards? / How does the towel change work?
As for hygiene reasons we don’t hand out towel cards anymore. Beach towels will be placed on your room and if you would like to exchange them, please leave them on the floor in your room.
• Will there still be the Solo Traveler meetings? How will it work?
Yes. We still offer twice per week the solo traveler meetings in small groups and a minimum distance of 1.5 m has to be observed.